Questions and answers
Below you’ll find answers to some common questions about our apartments, location, facilities, and how to stay in touch. If you can’t find what you’re looking for, feel free to reach out—we’d love to hear from you.
Reservations
Reservations can be made directly through our website for the best rates and exclusive benefits. If you need any special wens, you can also call or email our front desk, and we’ll be happy to assist with your booking.
Payments
We accept major credit cards (Visa, MasterCard, American Express), and debit card payments. Online bookings can also be paid through secure payment gateways. We do not accept cash payments.
Business
Please contact us directly for information on business rates, terms, and conditions.
Arrival
Check-in is from 3 pm.
During your stay
We offer complimentary high-speed Wi-Fi throughout the location, including apartments, and public area's.
Departure
Check-out is between 9 am and 11 am. If you wish to leave earlier, please inform the reception.
Additional information
Our standard cancellation policy allows for free cancellation up to 14 days before your arrival date.
If you have booked a non-refundable rate, the reservation is charged immediately and thus rendered non-refundable or modifiable. You may cancel your booking, but not without incurring 100% of the penalty.